Asenso Ltd is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard any personal information we may collect when you visit our website. By using our website and/or registering for any services we offer, you confirm that you understand and accept the terms outlined in this policy.

1. Information Controller

Asenso Ltd is registered as a Data Controller with the Information Commissioner’s Office (ICO) under registration number ZB314609. Our registered office is located at 80 Hart Lane, Hartlepool, TS26 0LA. All personal data collected and processed by us will be handled in accordance with Data Protection Regulations. If you have any concerns regarding your confidentiality, privacy, or data protection, please contact our Data Protection Officer, Paul Asensio, at our registered office. You have the right to lodge a complaint with the ICO if you believe your personal data has been mishandled.

2. Links to Other Websites

Please note that our Privacy Policy applies solely to our website. Any links to third-party websites are provided for reference and convenience only. We do not endorse the content of these websites or their data handling practices.

3. Information Collected and How We Use It

When you access or sign up for our agency’s information services, such as online quotes, newsletters, or webinars, we may collect and process personal information including your name, address, telephone number, email address, IP address, and other relevant details. We will only use your personal information for specific purposes, such as providing requested services, sending you information about our products and services, maintaining our relationship with you, and auditing website usage. Your information will not be disclosed to third parties except when necessary to fulfill our service obligations or as required by law.

4. Web Intelligence Software

We do not use any web intelligence software to collect personal data about website users. Any aggregated data collected is used solely to improve the quality of our website and is not linked to individual users.

5. Recording of Information

When you make an enquiry with us via email or telephone, we may retain a record of the information provided. This data will be securely stored in accordance with our retention policy.

6. Marketing

Occasionally, we may contact you with information about events or special offers that we believe may be of interest to you. If you prefer not to receive such promotional material, please notify us at paul @asensio.co.uk.

7. Security

We have implemented policies and technical measures to protect your personal information against unauthorized access, loss, misuse, and disclosure. However, please be aware that transmitting data over the internet is not completely secure, and any transmission is done at your own risk.

8. Use of Cookies

Our website uses cookies to enhance your browsing experience. These cookies do not store personal information but may help us identify your interests or preferences for future visits. You can adjust your browser settings to reject cookies, although this may limit your access to certain parts of our website.

9. Your Rights

You have the right to access any personal information held by Asenso Ltd, to correct inaccuracies, and to request that your information not be used for marketing purposes. Requests should be made in writing to our Data Protection Officer at our registered office. We will respond to your request within one month and provide the requested information free of charge, unless the request is deemed manifestly unfounded or excessive.

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at the details provided.

This Privacy Policy is effective as of 18th April 2024 and may be updated from time to time. Please check this page periodically for any changes.